Delivery

DELIVERIES for Catalogue Collection Products

(Non CBD:  Please scroll down for CBD deliveries)

UK DELIVERIES  

Please find our shipping prices below. All weights are shown on the product pages on the website.

Shipping depends on the total weight.

  • - Larger items(over 1kg) will be shipped via courier APC at the standard courier shipping rate.  Some fragile mosaic items and silver jewellery of higher value will be shipped via  courier.
  • - Shipping times given are after despatch of the order, not the day of placing.
  • - Please note all small parcel, large letter post are sent on a untracked service, all items that wish to be tracked need to be sent via courier
  • We also have a Courier Express Service  which is for same day dispatch of your order if placed before 1pm ( Excluding Weekends and Bank Holidays) for a additional  £3.00

 

ZONE 1 - UK Mainland

0-99g
100g - 1kg
1kg+

 

£0.99

£2.40
£4.95

 

OUTLYING REGIONS

ZONE 2 - Northern Ireland BT

0-99g
100g - 1kg
1kg+

£0.99

£2.40
£10.50

 

 

ZONE 3 - Scottish Highlands & Isles, Channel Islands, Scilly Islands

0-99g
100g - 1kg
1kg+
£0.99
£2.40
£12.50

**The following postcodes fall into the Scottish Highlands and Isles.
AB37-AB38, AB41-AB56, FK17-FK21 , HS, IM, IV1 - IV56, KA27 & KA28, KW, PA20 - PA49, PA60 - PA78, PA80 - PA88, PH17 - PH44, PH49 & PH50,PO30 - PO41, TR(21-25), ZE

 

European Shipping

 

ZONE 4 - Ireland, Austria, Belgium, Czech Rep, Denmark, France, Germany, Hungary, Luxembourg,  Netherlands, Poland.

0-500g
501g - 25kg
25kg+
£7.50
£11.90
TBC

 

 

ZONE 5 - Italy , Lithuania , Portugal , Spain , Slovakia , Slovenia, Sweden

0-500g
501g - 25kg
25kg+
£7.50
£13.90
TBC

 

 

ZONE 6 - Bulgaria , Estonia , Finland , Greece , Latvia , Romania

0-500g
501g - 25kg
25kg+
£7.50
£18.90
TBC

 

 

ZONE 7 - Switzerland , Norway

0-500g
501g - 999g
1 - 25kg
25kg+
£8.50
£12.00
£25.00
TBC

 

 

ZONE 8 - USA , Canada

0-500g
501g - 999g
1 - 4 kg
4kg+
£8.50
£12.00
£30.00
TBC

 

 

ZONE 9 - Australia , New Zealand

0-500g
501g - 999g
1 - 4 kg
4kg+
£8.50
£12.00
£35.00
TBC

 

 

ZONE 10 - Rest Of World

By Quotation - Please email 


 

International Standard Service

Small items up to 500 grams (including packaging) can be shipped as DHL Packet Plus.  This service is tracked and signatures are available on over 80% or deliveries.

You will receive an automated email from DHL with your tracking details, you can track your order here;

https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB


Please note: we are unable to send liquids by DHL packet plus (such as fragrance oils, essential oils, massage oils and room sprays).

 

Shipping Dangerous Goods

Some of our products are classed as dangerous goods (Pure Essential oils, Organic essential oils or products which contains alcohol such as Aroma Mists or Perfumes.) We can confirm that we can Ship Dangerous Goods by road ONLY. We cannot send dangerous goods by air.

 

UK SHIPPING TERMS AND DETAILS 

DESPATCH TIMES 

We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3-4 working days,

UK Orders should be delivered within 3-5 working days after despatch.

 

If Courier Express Service shipping option is chosen then orders once dispatched  are delivered the next working day with APC.

 

METHODS OF DELIVERY

For UK courier orders we use the courier APC when your order is despatched  you will receive an automatic despatch email and tracking details.

Orders sent via the postal service (small parcel) are sent with Whistl (untracked).

 

We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3 working days,

For orders placed after 5.30pm, the working day commences at 9am the next day.  Orders are closed at our close of business (5.00-5.30pm)

 

BFPO/PO BOX ADDRESSES

We cannot ship to a PO Box address via courier within the UK

Please contact us before placing an order to a BFPO address that is a courier delivery as prices will vary.

 

DELIVERIES for Holistix / CBD Products

Our Shipping Costs

There are fixed shipping costs for all UK and International orders, no matter 
the value or size of order.

UK Shipping Charges:

Standard - from £1.70 + VAT (2-3 working days)
Express - from £2.20 + VAT (1-2 working days)

International Shipping Charges:

Europe - £14.75 + VAT (4-6 working days)
Rest of the World - £19.75 + VAT (6-8 working days)


We provide packages that are fully tracked and insured for both UK and International orders.

 

Mainland Shipping Options

Hermes Economy (3 – 4 Working Days) - £3.00 (For orders under 10KG)

Any Next Working Day Service - £4.50

DPD Next Working Day - £4.80

DHL Next Working Day - £5.00

DPD Next Working Day before 12pm - £10.00

Yodel Saturday (Non-Guaranteed)* - £4.90

DPD Saturday – £7.50

DPD Sunday– £7.50

Please note that Yodel Non-Guaranteed Saturday service has about 90 – 95 % success rate of delivering parcels on Saturday. Please use this service at your own discretion.

Next working day delivery does not apply to orders placed at weekends and bank holidays.

For Mainland UK, we offer Free Next Day delivery for orders over £500 excluding VAT.

Saturday and Sunday delivery only apply to orders placed after 2pm Thursday and before 2pm Friday.

 

Non Mainland Shipping Options

Hermes Northern Ireland (3 Working Days) - £5.00 (For orders under 10KG)

DPD Northern Ireland (2 Working Days) - £10.00

Scottish Highlands/Island (2 – 3 working days) - £10.00

Channel Isles (2 Working Days) - £12.00

 

Republic of Ireland

Republic of Ireland DPD (2 Working Days) - £7.50